Legislature(2019 - 2020)BELTZ 105 (TSBldg)

05/07/2019 01:30 PM Senate LABOR & COMMERCE

Note: the audio and video recordings are distinct records and are obtained from different sources. As such there may be key differences between the two. The audio recordings are captured by our records offices as the official record of the meeting and will have more accurate timestamps. Use the icons to switch between them.

Download Mp3. <- Right click and save file as

* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
*+ SB 106 HOMEOWNER/RENTER INSURANCE RENEWAL TELECONFERENCED
Heard & Held
+ Bills Previously Heard/Scheduled: TELECONFERENCED
+= SB 11 MILITARY SPOUSE COURTESY LICENSE TELECONFERENCED
Heard & Held
-- Public Testimony --
                                                                                                                                
           SB 106-HOMEOWNER/RENTER INSURANCE RENEWAL                                                                        
                                                                                                                              
1:49:36 PM                                                                                                                    
CHAIR REINBOLD announced  that the final order  of business would                                                               
be SENATE BILL NO. 106, "An  Act relating to renewal of insurance                                                               
coverage  for  homeowners  and  renters;  and  providing  for  an                                                               
effective date."                                                                                                                
                                                                                                                                
1:50:00 PM                                                                                                                    
SENATOR TOM  BEGICH, Alaska State Legislature,  Juneau, explained                                                               
that  one of  his  constituents  had an  issue  that  led him  to                                                               
introduce SB 106.  He said that residents of  Anchorage must live                                                               
with crime on a daily  basis. Senator Costello has been reporting                                                               
the victim's  stories during special  orders each day.  His homes                                                               
were  burglarized,  and  two  cars  were  also  stolen  from  his                                                               
driveway, he said. However, he  did not make any claims. Instead,                                                               
he searched for his vehicles and  found them, he said. He did not                                                               
make  an insurance  claim because  he was  afraid [his  insurance                                                               
rates  would increase.]  He did  not  realize his  fear was  well                                                               
founded,  he  said.  He  said  that  [on  April  12,  2019],  the                                                               
Anchorage Daily  News ran an  "op-ed" piece  by Penny Gage.  As a                                                               
renter,  Ms. Gage  was  required to  have  rental insurance.  Her                                                               
policy  was not  renewed as  the result  of the  claims she  made                                                               
against the policy for a break-in that occurred.                                                                                
                                                                                                                                
1:52:16 PM                                                                                                                    
SENATOR BEGICH said this bill  is important because moving into a                                                               
new home is  a significant commitment, no matter if  is rented or                                                               
owned.  Lenders  require  buyers   to  purchase  insurance  as  a                                                               
condition  of  financing their  homes,  and  rental insurance  is                                                               
recommended.  People want  assurances that  their belongings  are                                                               
protected,  so insurance  has value  and  meaning. Under  current                                                               
law,  Alaska   insurance  providers  can  choose   not  to  renew                                                               
homeowner   or   rental   insurance  policies   on   the   annual                                                               
anniversary, without  notification prior to the  cancellation. He                                                               
said that  is what  happened to  Penny Gage.  He said  that Lori-                                                               
Wing-Heier,  Division of  Insurance,  helped draft  the bill.  He                                                               
said  she   recommended  changes,  which  are   in  the  proposed                                                               
committee substitute (CS) for Version M.                                                                                        
                                                                                                                                
He  said  that  SB  106 would  restrict  an  insurance  company's                                                               
ability to  not renew  a policy  based on  the first  claim filed                                                               
within  three years  of the  policy being  initiated. This  would                                                               
help to ensure  that one-time crime victims are  not penalized by                                                               
their  insurance company  for filing  a claim.  He said  that the                                                               
changes in the committee substitute  provide fine tuning and make                                                               
sure that this would not have any fiscal impact to the state.                                                                   
                                                                                                                                
1:54:48 PM                                                                                                                    
CHAIR REINBOLD remarked that the  committee would not take public                                                               
testimony on SB 11 today.  She recognized several people who were                                                               
online and in the room.                                                                                                         
                                                                                                                                
1:55:39 PM                                                                                                                    
SENATOR  BEGICH said  he brought  the  bill to  the industry  for                                                               
review, but  he did not  receive any response. He  introduced the                                                               
bill  in  [mid-April]  and   Director  Wing-Heier  recently  made                                                               
suggested changes to SB 106, which are in Version M.                                                                            
                                                                                                                                
1:56:32 PM                                                                                                                    
SENATOR   COSTELLO  moved   to  adopt   the  proposed   committee                                                               
substitute  (CS)  to  SB  106,   work  order  31-LS0476\M,  Marx,                                                               
5/16/19, Version M, as the working document of the committee.                                                                   
                                                                                                                                
SENATOR BISHOP objected for the purpose of discussion.                                                                          
                                                                                                                                
1:56:49 PM                                                                                                                    
LOKI TOBIN, Staff, Senator Tom Begich, Alaska State Legislature,                                                                
Juneau, on behalf of the sponsor, Senator Tom Begich, presented                                                                 
the sectional analysis for SB 106.                                                                                              
                                                                                                                                
1:57:04 PM                                                                                                                    
MS. TOBIN reviewed Sections 1-7 of SB 106.                                                                                      
                                                                                                                                
     Section  1:  Cleans  up  previous  language  and  moves                                                                    
     notice and  applicability language for nonrenewal  of a                                                                    
     personal  or   business  insurance  policy  to   a  new                                                                    
     section, described below.                                                                                                  
                                                                                                                                
     Section 2: Adds a  new section prohibiting an insurance                                                                    
     company from  considering a  first claim  filed against                                                                    
     the policy  in the  preceding three  years as  a reason                                                                    
     for cancelling  the policy.  The insurance  company may                                                                    
     still cancel  without notice  if the  insurance company                                                                    
     has manifested a good faith  effort to renew the policy                                                                    
     or the premiums on a policy are not paid.                                                                                  
                                                                                                                                
     Section 3: Aligns  "personal insurance" definition with                                                                    
     AS 21.36.460(i).                                                                                                           
                                                                                                                                
     Section 4:  Amends uncodified Alaska law  so Sections 1                                                                    
     and  2 apply  to  new insurance  or insurance  policies                                                                    
     renewed after the effective dates in this Act.                                                                             
                                                                                                                                
     Section 5:  Amends uncodified Alaska  law to  allow the                                                                    
     Director of  the Division of  Insurance the  ability to                                                                    
     implement new  regulations outlined  in Sections  1 and                                                                    
     2.                                                                                                                         
                                                                                                                                
     Section  6:  Gives  the Director  of  the  Division  of                                                                    
     Insurance   the  authority   outlined   in  Section   5                                                                    
     immediately upon passage of the legislation.                                                                               
                                                                                                                                
     Section 7: All  sections, save Section 6,  will go into                                                                    
     effect July 1, 2020.                                                                                                       
                                                                                                                                
1:58:53 PM                                                                                                                    
SENATOR BISHOP related his understanding that cancellation could                                                                
still happen, after three years.                                                                                                
                                                                                                                                
SENATOR BEGICH asked to be clear  that this bill referred to non-                                                               
renewal of  policies. He  said that Section  2 indicates  that if                                                               
the  insurance  companies  have  other  reasons  to  cancel,  the                                                               
companies could  do so. He  clarified that the  non-renewal would                                                               
apply to the first three years.                                                                                                 
                                                                                                                                
2:00:01 PM                                                                                                                    
LORI WING-HEIER,  Director, Division of Insurance,  Department of                                                               
Commerce,  Community and  Economic  Development (DCCED),  Juneau,                                                               
reported that  Anchorage, the Mat-Su  Valley, and other  areas of                                                               
the state  have been experiencing  a crime epidemic.  Many people                                                               
are having  their insurance policies  non-renewed, she  said. She                                                               
explained  that this  bill  would give  people  "one free  pass."                                                               
These crimes are  acts taken against people,  but these residents                                                               
do  not have  any control  over the  crimes. She  said that  when                                                               
their home is broken into or  their vehicle is stolen, it was not                                                               
by choice.                                                                                                                      
                                                                                                                                
2:01:08 PM                                                                                                                    
SENATOR  BIRCH asked  whether she  could provide  a sense  of the                                                               
frequency or incidents of consumer complaints.                                                                                  
                                                                                                                                
MS.  WING-HEIER  answered  no.  She  said  that  the  agency  has                                                               
received perhaps a  dozen complains but not in  proportion to the                                                               
number of crimes that happen.                                                                                                   
                                                                                                                                
SENATOR  BIRCH expressed  concern about  intervening between  the                                                               
insured and  the insurer.  He acknowledged that  it did  not seem                                                               
unreasonable,  but he  wondered how  this would  affect insurance                                                               
rates.                                                                                                                          
                                                                                                                                
MS. WING-HEIER answered that insurance  companies could raise the                                                               
rates for those  who experienced these crimes, but  the rates can                                                               
only be  raised by  10 percent without  notice. For  example, the                                                               
insurance companies  could not  raise rates  from $200  to $1,000                                                               
without providing  notice and  allowing people  time to  find new                                                               
insurance.                                                                                                                      
                                                                                                                                
2:03:16 PM                                                                                                                    
CHAIR  REINBOLD remarked  that numerous  people have  reported to                                                               
her that  their insurance company  raised their homeowner  or car                                                               
insurance  rates.  She  acknowledged  that it  was  definitely  a                                                               
concern for  businesses and  homeowners. She  said she  was happy                                                               
with the bill.                                                                                                                  
                                                                                                                                
2:04:23 PM                                                                                                                    
SENATOR BISHOP asked whether the  insurance industry has compiled                                                               
any data regarding non-renewals that was due to crime.                                                                          
                                                                                                                                
MS. WING-HEIER said  that the division has not  tracked this. She                                                               
said  the  division   could  issue  a  data   call  to  insurance                                                               
companies. She suggested that it could  take a couple of weeks to                                                               
get  information   on  the  number   of  policy   non-renewal  or                                                               
cancellations. She  said the division does  not generally receive                                                               
notices of non-renewal.                                                                                                         
                                                                                                                                
CHAIR REINBOLD responded that it  would be useful information for                                                               
the committee.                                                                                                                  
                                                                                                                                
2:06:05 PM                                                                                                                    
SENATOR  COSTELLO offered  her belief  that this  was a  consumer                                                               
protection  bill. She  said she  was  not going  to withhold  her                                                               
support for  SB 106 based  on the insurance company  figures. She                                                               
said  she was  glad to  know Ms.  Wing-Heier worked  on the  bill                                                               
because of her expertise.                                                                                                       
                                                                                                                                
2:06:42 PM                                                                                                                    
SENATOR BISHOP  said he was  interested in the data.  He recalled                                                               
that the  division came  to the  legislature a  few years  ago to                                                               
seek  funding to  help drive  the insurance  pool rates  down. He                                                               
remarked that the  state did not create the  epidemic. He offered                                                               
his belief  that the  crime bill  and this  bill were  linked and                                                               
intertwined.  He said  the  crime epidemic  is  not the  renters,                                                               
homeowners, or  insurance companies' fault, either.  He suggested                                                               
that it was important to  protect businesses, homeowners, and the                                                               
public's  interest. He  questioned who  would move  to Alaska  if                                                               
insurance is not available. He said that he supports the bill.                                                                  
                                                                                                                                
2:08:19 PM                                                                                                                    
CHAIR REINBOLD said that this  bill falls broadly under crime and                                                               
commerce. She  remarked that if  time permits, she would  like to                                                               
work on  this issue  this session. She  suggested that  this bill                                                               
was an important one and  the committee should consider expanding                                                               
it  to apply  to businesses  since many  stores have  significant                                                               
theft  problems.  She also  believes  that  addressing crime  was                                                               
necessary to address property crime and burglaries.                                                                             
                                                                                                                                
2:10:17 PM                                                                                                                    
CHAIR REINBOLD opened public testimony on SB 106.                                                                               
                                                                                                                                
2:10:36 PM                                                                                                                    
PENNY  GAGE, representing  herself,  Anchorage,  stated that  she                                                               
Anchorage, stated that  she originally lived in  Sitka, but moved                                                               
to  Anchorage. In  January 2018,  she and  her partner  rented an                                                               
apartment  in a  duplex apartment  near  the Valley  of the  Moon                                                               
Park,  with   access  to  trails,  within   walking  distance  of                                                               
downtown, and  overlooking the dog  park. Their lease  required a                                                               
renters' insurance policy,  so she purchased one  from State Farm                                                               
Insurance.  Their apartment  was burglarized  on June  22 in  the                                                               
middle of  the day. Someone  hopped their  fence and used  a tool                                                               
from their shed  to break a window and took  everything of value.                                                               
The  robbers were  skillful, filling  totes  and suitcases  taken                                                               
from their apartment with jewelry,  passports, laptops, a hunting                                                               
rifle, and  clothing. The  [Anchorage Police  Department] quickly                                                               
responded, took  fingerprints, but has  not yet had any  leads in                                                               
the case. After the burglary, she  filed a $10,000 claim on their                                                               
renters'  insurance  policy  with   the  insurance  company.  The                                                               
insurance settlement  helped replace key items  that were stolen.                                                               
However,  near  the  end  of   December,  the  insurance  company                                                               
informed  her that  it would  not be  renewing their  policy past                                                               
2019.  When she  asked why,  the agent  explained that  since she                                                               
filed a  claim within  six months  of the  policy start  date, it                                                               
wasn't  worth  the risk  to  renew  their renters  insurance.  Of                                                               
course,  she  was unaware  of  the  insurance company's  internal                                                               
policy for non-renewal. She said  her policy was paid timely, her                                                               
neighborhood  is in  a pretty  safe area,  and the  home had  not                                                               
previously  been burglarized.  After  the burglary,  she and  her                                                               
partner changed the  locks, paid to install a  camera system, and                                                               
added locks  to their backyard  gate. Even so, the  insurer would                                                               
not provide renter's insurance, she said.                                                                                       
                                                                                                                                
2:12:49 PM                                                                                                                    
MS. GAGE said  that she reached out to the  corporate office, but                                                               
was told that  the company has underwriting  guidelines, and that                                                               
nothing that  could be  done, but  she could  reapply if  she was                                                               
incident free  for three  years. She filed  a complaint  with the                                                               
state and with  her local agent. The state  Division of Insurance                                                               
informed  her that  an insurance  company  can't dissuade  anyone                                                               
from filing a  claim for a breach of contract,  that exercising a                                                               
non-renewal  for filing  a  first claim  was  basically the  same                                                               
thing. She said,  "While they won't do that, I  think cutting you                                                               
off after  you file a first  claim is basically the  same thing."                                                               
She said  she wrote  an op-ed piece  [published in  the Anchorage                                                               
Daily News] in  January because she felt this  policy and process                                                               
was unjust. She offered her belief  that a renter or homeowner is                                                               
not  at  fault  in  a   burglary,  that  renters  and  homeowners                                                               
insurance  exist  for protection.  While  she  said she  respects                                                               
private insurance companies' interest  in profits, cutting off an                                                               
insured  client after  a single  claim  seemed wrong,  especially                                                               
since she was willing to  pay a higher premium. She characterized                                                               
it  as  an  under  examined consequence  of  Anchorage's  ongoing                                                               
property  crime.  She  said  that  residents  are  victimized  by                                                               
criminals  and then  revictimized by  insurers by  denying future                                                               
coverage,  which felt  like a  slap in  the face,  she said.  She                                                               
urged members  to examine  the policies and  this issue  since it                                                               
affects many Alaskans.                                                                                                          
                                                                                                                                
CHAIR REINBOLD remarked her experience  would be a great, "Voices                                                               
of the  Victim," which  Senator Costello  has been  reading under                                                               
special orders during the Senate floor session.                                                                                 
                                                                                                                                
2:15:29 PM                                                                                                                    
SENATOR BEGICH asked to respond to  some of the issues raised. An                                                               
insurance agency does  have a recourse since it  can raise rates.                                                               
For  example,  his auto  insurance  rates  go  up when  he  files                                                               
claims. It  is a natural  give and  take of an  insurance policy,                                                               
which is why this seemed so egregious  to him. He said it was why                                                               
he  never filed  a  claim,  he said.  He  characterized  it as  a                                                               
personal relationship  between the parties and  the agencies, but                                                               
some  parameters  were  necessary.  He said  his  auto  insurance                                                               
cannot be  cancelled for filing  claims. In  the event of  a non-                                                               
renewal, the agent must raise  the rates. This bill would prevent                                                               
insurance companies  from canceling  polices for the  first three                                                               
years based  on filing claims that  have merit. He said  he hoped                                                               
that the  committee would  move the  bill. He  characterized this                                                               
issue as  an unintended consequence  of the vast  criminal issues                                                               
that the legislature is working to address.                                                                                     
                                                                                                                                
2:17:11 PM                                                                                                                    
At-ease.                                                                                                                        
                                                                                                                                
2:17:44 PM                                                                                                                    
CHAIR  REINBOLD  reconvened  the meeting  and  reviewed  upcoming                                                               
committee announcements.                                                                                                        
                                                                                                                                
CHAIR REINBOLD said that public testimony would be left open.                                                                   
                                                                                                                                
2:18:41 PM                                                                                                                    
At-ease.                                                                                                                        
                                                                                                                                
2:18:56 PM                                                                                                                    
CHAIR REINBOLD reconvened the meeting.                                                                                          
                                                                                                                                
SENATOR  BISHOP removed  his objection.  There  being no  further                                                               
objection,  the proposed  committee substitute  (CS) for  SB 106,                                                               
work order 31-LS0476\M, Version M, was before the committee.                                                                    
                                                                                                                                
[SB 106 was held in committee.]                                                                                                 

Document Name Date/Time Subjects
CS SB 11 (L&C) VER. M.pdf SL&C 5/7/2019 1:30:00 PM
SB 11
SB 11 Summary of Changes VER. A to VER. M.pdf SL&C 5/7/2019 1:30:00 PM
SB 11
SB 11 Backup Document NCSL veterans' state hiring preference 5.7.19.pdf SL&C 5/7/2019 1:30:00 PM
SB 11
SB 11 The Blue Star and Gold Star Families Act 5.7.19.pdf SL&C 5/7/2019 1:30:00 PM
SB 11
SB 11 Reference Document Office of the US President Military Spouses 5.7.19..pdf SL&C 5/7/2019 1:30:00 PM
SB 11
SB 106 VER. M.pdf SL&C 5/7/2019 1:30:00 PM
SB 106
SB 106 Sponsor Statement.pdf SL&C 5/7/2019 1:30:00 PM
SB 106
SB 106 Sectional Analysis .pdf SL&C 5/7/2019 1:30:00 PM
SB 106
SB 106 Support Document - Anchorage Daily News 5.7.19.pdf SL&C 5/7/2019 1:30:00 PM
SB 106